Module 3
Understanding the AMI Framework
The Aligned Metrics Initiative (AMI) was developed because product donations create value long before a health outcome is visible. The framework outlines agreed-upon areas where medical product donations contribute to broader changes in health by responding to priority product demand from partners, stabilizing supply, contributing to the continuity of care, and supporting health services within a broader health system.
Different donations create value in different ways. Programs are designed to achieve different results. For example, some programs deliver products around the world, and their partners trust them to delivery products that are most needed. Others combat specific diseases through a model that contains donations as a part of a complex solution. Both results are important and both deserve to be measured. AMI aligns the impact of all of these efforts into simplified and connected impact areas. Organizations will customize their use of AMI.
Collect the stories alongside the number
Qualitative information sits alongside quantitative findings and helps explain what happened, why it happened, what people experienced, what the product contribution looked like in practice, and what the numbers alone cannot show.
Keep the program purpose visible. Use qualitative evidence to understand what product availability enabled in relation to that purpose.
The AMI framework helps organizations identify and measure the types of outcome metrics that best reflect their strategy, contribution, partnership model, and available data. It provides a practical starting point for impact measurement while allowing flexibility. AMI is designed to help organizations consistently demonstrate and communicate how their efforts contribute to positive change over time.
The AMI Impact Areas
AMI’s enables discovery beyond what was donated, shipped, delivered, or counted and provides a practical way to understand, improve, and communicate how donated medical products contribute in three important ways around:
- availability of priority products,
- continuity of care, and
- capacity to deliver care.
These areas make up AMI’s impact areas. Availability, continuity, and service capacity are distinct but connected contribution areas. AMI focuses on impact areas that are broadly applicable across donation models, products and partnerships.
Below is an overview of the impact areas and recommended priority indicators.
Impact areaIncrease Availability of Priority Products
Primary questionAre partners getting priority products?
Priority indicatorPercent of priority product demand met through available supply
What this helps showHow closely available supplies meet partners identified priorities, and where there are gaps.
Impact areaSustain Continuity of Care
Primary questionCan partners count on those products to keep care going?
Priority indicatorPriority product stockout-free reporting period.
What this helps showWhether priority products remain reliably available over time, and where interruptions threaten care.
Impact areaExpand Capacity to Deliver Care
Primary questionWhat care can partners provide because the products are consistently available?
Priority indicatorPercent change in volume of product-supported health services
What this helps showWhere product support helps partners maintain, restore, introduce or expand health services.
A small number of data points can support a much bigger story!
AMI is intentionally built around only a few shared priorities currently. These three indicators are anchors, not the only valuable measures. They were identified after review of a broad set of outputs and outcome indicators as the strongest shared place to begin across different programs, portfolios, organizations, and partnerships. Prioritization is intended to make outcome measurement more achievable, not to narrow the full story of donation impact. The impact areas are not intended to represent a continuum, and organizations do not need to measure in all areas.
Outputs remain part of the impact story
Outputs show scale. Outcomes show what the activity contributed to.
AMI uses familiar measurement terms in a simple way: inputs and activities produce outputs; outcomes help show what those activities contributed to; broader impact is shaped by many actors and factors.
Common output familyProduct and supply
Illustrative examplesUnits, packs, courses, defined daily doses where relevant, product categories, value, volume, shipments, fulfilment, delivery, receipt.
Common output familyReach
Illustrative examplesCountries, partners, facilities, programs, geographic areas, patients or people served where responsibly estimated.
Common output familyOperations
Illustrative examplesLead time, fulfilment rate, on-time delivery, shelf life, logistics performance, emergency deployment, inventory movement.
Common output familyProgram support
Illustrative examplesTraining, technical assistance, equipment, systems support, planning activities, partner coordination.
Common output familyPartnership
Illustrative examplesPartners engaged, duration of support, joint planning activities, co-investment, local participation.
Organizations should continue to invest in output reporting. Outputs remain essential because they show what was done, at what scale, and with what operational reach. They also help explain the mechanisms behind outcome findings.
Health & Quality Outcomes Matter
Health and quality outcomes may extend the impact story for programs with a sufficiently clear and credible line of contribution. Because these outcomes are further downstream and shaped by many factors beyond donated products, they will not be appropriate or feasible for every program.
Where the program design, data, and contribution pathway are strong enough, organizations can add relevant health and quality outcomes. AMI does not replace those measures. Instead,
AMI does not standardize a single health or quality measure across portfolios because the appropriate outcomes and methods vary substantially by product, disease area, service, population, and program model. Therefore they are not a fourth shared impact area, nor are they required to show impact.
Not every program should measure health and quality outcomes. Use them where the evidence can credibly support the connection.
A Shared Language
One of the most important contributions of AMI is the development of a shared language.
Organizations measure differently, operate differently, and serve different populations. However, a common framework creates opportunities for greater alignment, learning, aggregation, and comparability over time.
Comparable does not mean identical. AMI enables organizations to describe how their donated medical products consistently contribute to care.
Primer on Measurement Terminology
Language is important, the AMI working group determined that the following definitions capture the collective understanding of medical donation program measurement. These are simple and straightforward definitions for measurement that every PQMD member organization can understand and utilize.
- InputResources used to carry out a program or partnership, such as products, funding, staff time, expertise, data, infrastructure, or relationships.
- ActivitiesThe actions carried out by a program or partnership to produce intended results, such as sourcing, shipping, training, coordination, or technical support.
- OutputA direct product, service, or reach measure produced by program activity, such as quantities delivered, people reached, partners supported, or health workers trained.
- OutcomeA change that occurs because of, or is supported by, program activities and outputs. In AMI, outcomes may relate to product availability, continuity, service capacity, health, or quality.
- ImpactThe broader or longer-term change to which a program or partnership may contribute. AMI uses contribution language and does not assume that donated products alone cause impact.
See your program in the framework
The three shared areas are a common frame, not the whole impact story. The questions below will help organizations overlay the framework to their programs and portfolios.
Think about your programWhy was this program created?
What may matter in the impact storyExpand access to essential products? Reach populations that otherwise go without? Protect an essential service? To eliminate or control a disease? Bridge an urgent or persistent gap?
Think about your programWhat does success look like?
What may matter in the impact storyWide reach? Deep impact in a defined population? Reliable access over time? Stronger service availability? Treatment quality, patient experience, disease control, or another health outcome?
Think about your programWhat role do donated products play?
What may matter in the impact storyThe primary strategy? One contribution within a larger program? A bridge while procurement or other systems develop? Support alongside training, workforce, infrastructure, equipment, financing, or other investments?
Think about your programWhat kind of change is the program designed to make visible?
What may matter in the impact storyPlacing donated products? Priority demand being met? Increased availability? Services maintained, restored, or expanded? Health outcomes? Health systems strengthening? Heath workforce support? Capacity building? Policy change?
Think about your programHow broad or focused is the program?
What may matter in the impact storyA wide portfolio spanning products, geographies, and partners? A targeted disease, population, geography or product program? A defined service model? A long-term access strategy with an explicit health or quality ambition? Other?
Before you move on
You should now be able to see which how the AMI framework overlays your programs and what is most relevant to the impact story you are aiming to tell.
Next
Measuring in Partnership
When no one organization holds the complete story, how can partners measure together?
Go to Module 4